The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The rooms were incredibly spacious, providing plenty of room to relax and unwind after a long day.” view full review
Cozy Bed
“The massive bed was a highlight of my stay, offering ample space to stretch out and get comfortable.” view full review
Handy Refreshments
“The vending machines and fridges in the lobby made it easy to grab snacks and coffee whenever I needed a pick-me-up.” view full review
Refreshing Pool
“The rooftop pool was a good retreat, kept spotlessly clean and perfect for cooling off in the warm weather.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Tours/Ticket assistance
Dining
Snack bar
Business
Meeting/ Banquet facilities
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Luis Pasteur, S/N, San Sebastian De Los Reyes, Es,
San Sebastian de los Reyes,
Spain,
28700,
Community of Madrid
Map view
street view
Luis Pasteur, S/N, San Sebastian De Los Reyes, Es,
San Sebastian de los Reyes,
Spain,
28700,
Community of Madrid
City landmarks
Calle Pintor Murillo 5
CosmoCaixa Madrid
2.5
km
Avenida Olimpica s/n Arroyo de la Vega
Museo Bonsai Luis Vallejo
1.9
km
Museum
National Museum of Science and Technology
2.5
km
Calle Salvador de Madariaga s/n
Micropolix
3.0
km
Amusement Park
Parque Tematico del Barco Pirata
1.8
km
Cemetery
Parque Cementerio de La Paz
2.2
km
Calle Nardo 44
Parish Church of Nuestra Senora de La Moraleja
2.2
km
Gallery
Centro De Arte Alcobendas
1.6
km
Night club
Silk
2.2
km
Paseo de Fuente Lucha
Parque Tematico El Oceano
2.7
km
Amusement Park
Parque Tematico Area Del Espacio
3.7
km
Calle de la Granja 4 Polígono Industrial
Est_Art
4.3
km
Park
Parque Natural Dehesa Boyal
4.3
km
C/ Princesa de Eboli 13-21
El Mirador
6.8
km
Calle Princesa de Eboli 20
Palacio de Liria
7.0
km
Nearby
Shopping Area
Plaza Norte 2 Shopping Mall
160 m
Restaurants
The Knife San Sebastian
150 m
Av. Juncal esq. Luis Pasteur
Tony Roma's
550 m
CC Plaza Norte 2 Local A042/T042 Plaza del comercio 11-12
Jamaica
620 m
Plaza Comercio 11-12 Plaza Norte 2
Conico Ice Cream
620 m
Plaza Comercio 11-12 Cento Comercial Plaza Norte
Starbucks
620 m
Plaza Comercio 11-12 Plaza Norte 2
Brasaylena Plaza Norte 2
500 m
Plaza Comercio 11-12 Centro Comercial Plaza Norte 2
Bus
490 m
Calle Marie Curie
The Wok
500 m
Centro Comercial Plaza Norte 2 C.C. Plaza Norte 2
Gandhi Indian Restaurant
510 m
Plaza Norte 2
Wok Tao
510 m
Calle Amazonas 12 Centro Commercial Plaza Norte 2
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.8
Location
7.2
Service
8.8
Dining
6.2
Guest reviews
7.2/10
based on 7 reviews
4/5
based on 545 reviews
8.5
8.5/10 based on 5773 reviews
#1 of 6 hotels in San Sebastian de los Reyes based on Tripadvisor
Edward
United States,
March
2024
7.0/10
I was pleasantly surprised by the hotel's interior as the rooms were much nicer than expected from the outside appearance. The location was convenient but a bit older than portrayed in the pictures. The service was top-notch, with the friendly reception staff going out of their way to help us navigate Madrid center using the renfe and providing a complaint form when needed. However, the taxi fare was a bit ridiculous. The hotel's proximity to the retail park and Madrid Airport was ideal for an early flight, but it was somewhat distant from central attractions. The dining options were not as expected, with poor choices and cold appetizers, while the price did not match our tastes for value. The facilities were not tested but seemed adequate based on the surroundings.
Rooms
8.0
The rooms were much nicer than expected from the outside. The overall stay was comfortable.
Service
9.0
The reception staff was friendly and very helpful, especially for a first-time visitor like myself. The housekeeping staff was attentive and ready to assist.
Location
7.0
The hotel's location opposite a retail park and near Madrid Airport was perfect for an early flight, but it was a bit far from central attractions. However, being next to supermarkets and a large mall with diverse dining options was convenient.
Dining
5.0
The dining experience was below expectations with poor choices and cold appetizers. The value for the money spent on dining was not satisfactory.
Facilities
7.0
The hotel facilities were not fully explored, but they seemed adequate for a comfortable stay.
Lester
United States,
February
2024
8.2/10
I had a wonderful stay at this hotel. The room was very nice and comfortable, spacious, clean, and modern, offering a tidy and comfy bed. The service was top-notch, with cooperative and humble staff who were incredibly helpful and friendly. The location, though not very convenient for some, was very close to a large shopping center and near T4 of Madrid Airport. The dining experience was more than enough with plentiful and good quality options. Overall, I enjoyed great value for the price paid.
Rooms
9.0
The room was very big, clean, and modern, offering a tidy and comfy bed.
Service
9.0
The staff, known by its former name 'Hotel Arturo,' were very cooperative and humble, always helpful and friendly.
Location
7.0
The location was in the area I used to live in, which may not be ideal for everyone, but it was very close to a large shopping center and near T4 of Madrid Airport.
Dining
8.0
The dining experience was more than enough with plentiful and good quality options.
Facilities
Martha
United States,
February
2024
6.6/10
The hotel was a mix of positives and negatives. The rooms seemed older than in the pictures, but they were surprisingly spacious despite their appearance. The smell wasn't pleasant, and the lack of comfortable furniture made me resort to sleeping on an almost comfy chair one night. The location was convenient if you have an early flight, but the limited bus routes made it less ideal for late-night outings. The dining options were disappointing and didn't seem worth the extra cost. On the bright side, the service was accommodating, providing extra duvets and assistance with heating, and even a free taxi to the airport. While the facilities were average, the forgotten door hanger for room cleaning was a noticeable oversight.
Rooms
7.0
The rooms were a bit older than expected, but surprisingly spacious.
Service
9.0
The service was very accommodating, offering assistance with extra amenities and providing a free taxi to the airport.
Location
6.0
The location is suitable for early flights but limited for late-night city excursions.
Dining
5.0
The dining options were disappointing and not worth the additional cost.
Facilities
6.0
Average facilities, with some noticeable oversights like the forgotten room cleaning door hanger.
Stephen
United States,
January
2024
8.0/10
I had a fantastic stay at this hotel. The room was spacious, clean, and modern, with a big extra bed and a pretty new baby cot, making it very nice and comfortable. The service was friendly and helpful, and the location was super close to the airport and next to a shopping mall with plenty of restaurants. The dining experience was great with lots of choices, but a bit pricey. Overall, a great value for money.
Rooms
8.0
The room was very big, clean, and modern, but it appeared a bit empty as if lacking furniture for the space available.
Service
9.0
The staff knew the hotel by its former name 'Hotel Arturo' and were helpful and friendly, with good housekeeping and tours/ticket assistance.
Location
9.0
The hotel is very close to T4 of Madrid Airport and adjacent to Shopping Mall Plaza Norte 2 with several restaurants, making it ideal for a stopover.
Dining
7.0
The dining was very plentiful and of good quality with lots of choice, but a bit overpriced.
Facilities
7.0
The facilities were adequate but could be enhanced.
David
United States,
August
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The room had a nice big bed which was very comfortable and clean, although it felt a bit sparse for my liking with limited seating and some noise from the nearby highway and airport. The service was extremely nice and helpful overall, with a fast check-in process and a spacious room, but there were instances where staff seemed disinterested. The location was convenient for corporate travelers, with proximity to a shopping center, but felt distant from major attractions and limited late-night transportation options. The dining options had a good variety but were either overpriced or lacked variety.
Rooms
7.0
The room had a nice big bed which was very comfortable and clean.
Service
8.0
The service was extremely nice and helpful overall, but had some moments of disinterest.
Location
6.0
The location was convenient for corporate travelers, with proximity to a shopping center, but felt distant from major attractions and limited late-night transportation options.
Dining
6.0
The dining had a good variety but was either overpriced or lacked variety.
Facilities
7.0
The facilities were adequate.
John
United States,
July
2023
8.0/10
The hotel offers spacious and modern rooms, but cleanliness could be improved. The staff is friendly and accommodating, with some minor issues with TV functionality. The location is convenient for both road and air travel, with proximity to a shopping mall. The dining experience is varied but may not offer the best value for money.
Rooms
8.0
The rooms are very big, clean, and modern.
Service
9.0
Location
8.0
The hotel is conveniently located near the airport and a large shopping center, perfect for air links and shopping enthusiasts.
Dining
7.0
Facilities
8.0
The facilities are well maintained and provide a comfortable stay.